NEW CLIENT GUIDE- WELCOME TO WINK & WAX
Your first visit should feel easy, comfortable, and stress‑free. This guide walks you through everything you need to know before your appointment so you can arrive confident and leave feeling amazing.
Whether you’re new to waxing, brows, or lash services, this page is your go‑to resource for preparation, expectations, and aftercare.
BEFORE YOUR APPOINTMENT
WAXING , BROW & LASH PREP
To get the best results and the smoothest experience:
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Hair must be at least ¼ inch long (about a grain of rice)
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Exfoliate the area 24 hours before your appointment
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Avoid lotions, oils, or deodorant on the day of your service
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Wear loose, breathable clothing
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Avoid tanning, sweating, or hot showers before your appointment
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If you’re nervous about discomfort, you may take an OTC pain reliever 30 minutes before (if safe for you)
For brow lamination & tinting :
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Arrive with clean, makeup free brows
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Do not use retinol or exfoliating acids around the brows for 7 days
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Avoid self‑tanner on the face before your appointment
For Lash lifts & tinting:
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Arrive with clean, makeup‑free eyes.
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Avoid waterproof mascara for 48 hours before
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Do not use retinol or exfoliating acids around the eyes
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Avoid self‑tanner on the face before your appointment
DURING YOUR APPOINTMENT
What You Can Expect
Your comfort is the priority. Here’s what happens:
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A quick consultation to understand your goals
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A clean, professional, private treatment room
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Gentle techniques designed for sensitive skin
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Clear communication throughout your service
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A calm, supportive environment — especially for first‑timers
For Waxing Clients
Your comfort is the priority. Here’s what happens:
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A quick consultation to understand your goals
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A clean, professional, private treatment room
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Gentle techniques designed for sensitive skin
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Clear communication throughout your service
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A calm, supportive environment — especially for first‑timers. New to waxing? Learn more about Brazilian & Bikini Waxing here.”
For Lash or Brow Clients
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You’ll relax with your eyes closed
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The process is painless and soothing
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We customize your lift, tint, or lamination to your features
AFTER YOUR APPOINTMENT
Waxing Aftercare
For the first 24–48 hours:
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Avoid heat, sweating, working out, and hot showers
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Avoid tight clothing
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Avoid exfoliation
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Avoid tanning or sun exposure
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Avoid touching the area
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Avoid makeup on freshly waxed skin
After 48 hours:
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Begin gentle exfoliation 2–3 times per week
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Moisturize regularly
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Avoid shaving between appointments
Brow Aftercare
For the first 24 hours:
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Keep brows dry
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Avoid steam, sweating, and direct sunlight
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Do not rub or touch the area
After 24 hours:
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Brush brows daily
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Avoid waterproof brow gel
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Use recommended aftercare product for best results and to elongate the life of the lamination..
Lash Aftercare
For the first 24 hours:
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Keep lashes dry
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Avoid steam, sweating, and eye makeup
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Do not rub or touch the area
After 24 hours:
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Brush lashes daily
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Avoid waterproof mascara
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Use recommended aftercare product for best results and to elongate the life of the lift.
Does waxing hurt?
There is some discomfort, but it becomes easier with consistent appointments. We use gentle techniques to minimize pain.
Can I wax during my period?
Yes — just wear a tampon or menstrual cup. You may feel slightly more sensitive.
How long does a lash lift last?
Typically 6–8 weeks depending on your lash growth cycle.
Is brow lamination safe?
Yes — we use gentle formulas designed for sensitive skin.
How often should I wax?
Every 4–6 weeks for best results.
Ready for Your First Appointment?
We’re excited to meet you. Book your service today and experience a comfortable, confidence‑boosting first visit.